Refund Policy
Oria Digital Limited
Copyright © 2025 Oria Digital
Refund Policy
Effective Date: July 15, 2025
Platform: Oria Digital (Website and App)
We take pride in our work and strive for customer satisfaction. Due to the nature of custom digital services, all purchases are final. However, we will consider refund requests fairly.
Refunds May Be Granted If:
The project was never started or delivered
We failed to meet key agreed-upon requirements (with proof)
A technical issue on our end prevents service completion
Refunds Will Not Be Granted If:
You change your mind after work has started
You fail to provide essential materials or respond to communication
The issue is caused by external platforms (e.g., app store policies)
Refund Process:
Contact us within 7 days of receiving your delivery
Include your order ID and issue description
Our team will review and respond within 3 business days
Contact:
Email: support@oriadigital.net
Phone: +212 611053602 (Arabic) | +86 191 2950 5195 (English)